Shipping policy
Shipping
Free shipping across the United States.
The price is all-inclusive. There are no additional fees, duties, or charges at delivery.
Production & Delivery
Production time is approximately 5 days.
Delivery is typically about 2 weeks from the order date.
Your order ships with tracking, and you will receive the tracking number once it is on the way.
Before Production
Before production begins, we confirm your order details with you.
This may include your selected size, finish, design, installation method, and any special notes.
Production begins only after the final order details are confirmed. If any adjustment is needed before approval, we can make it at that stage.
Before Shipping
After your backsplash is completed, we may send photos of the finished work for your review whenever possible.
If a reasonable adjustment is needed before shipment, we will review it before shipping.
Order Changes & Cancellations
Orders may be changed or canceled any time before the shipment.
Returns & Exchanges
Returns & Exchanges available 90 days.