Frequently Asked Questions

Choose a design, select your size, finish, and installation method, then place your order. If your exact size is not listed, send your approximate width x height in inches and we can add it for you.

Yes. We confirm the final size, design, finish, installation method, cutouts, and project details before production begins.

Yes. After your backsplash is completed, we send photos of the finished piece before it ships.

Yes. Email contact@natuross.com, text, or call +1 (727) 222-0486. You can share an approximate size, a photo of the space, or a design idea.

Yes. Every Natuross backsplash is custom made to your measurements, so you are not limited to standard sizes.

Yes. Many customers order a single copper stove backsplash panel as the main focal point behind the range, stove, or cooktop.

Yes. We create complete kitchen backsplash systems with a center stove panel, matching side panels, sink-wall panels, under-cabinet panels, bar panels, and coordinated multi-wall layouts.

Yes. We can prepare cutouts for outlets, switches, pot fillers, plumbing, and other fixtures based on the measurements you provide before production.

Yes. Natuross backsplashes are handcrafted from real 24-gauge copper, not printed metal, plastic, vinyl, or faux copper.

No. The artwork is physically raised into the copper by hand, creating real relief, depth, and texture rather than a printed image.

No. Natuross backsplashes are hand-formed one by one, creating raised relief, hammer texture, and the natural variation of handcrafted work.

Yes. Each panel arrives with a clear protective finish. Gentle cleaning helps preserve its appearance. For everyday and long-term care, see the Care & Cleaning Guide.

Follow the mounting method selected with your order: adhesive mounting, prepared screw holes with decorative caps, or hanging wire for indoor display.

View the Installation Guide.

Yes. The tiles should be securely attached, reasonably flat, clean, and dry. Repair any loose areas and test-fit the panel before applying adhesive.

Use a heavy-duty construction adhesive or a silicone adhesive suitable for the panel’s backing and your wall surface. Follow its application, support, and curing instructions.

No. Adhesive is applied to the back of the panel.

Follow your appliance manufacturer’s installation and clearance requirements. Keep the panel away from direct flame and use mounting materials suitable for the location.

Use a soft cloth, warm water, and a little mild dish soap when needed. Remove soap residue and dry gently. Avoid copper polish, abrasives, and harsh cleaners.

For ordinary cooking splashes, use the same gentle routine: a soft cloth, warm water, and mild dish soap when needed. Avoid abrasive scrubbing.

No. Your piece has a protective clear finish and should not be polished like bare copper.

No. Its lifespan depends on use, cleaning, and exposure. It may eventually need renewal with a suitable clear lacquer spray.

View the Care & Cleaning Guide.

Yes. We regularly work with interior designers, builders, contractors, cabinet companies, architects, and kitchen professionals who need reliable custom copper backsplashes for client projects.

Professionals reorder because our process is predictable: accurate sizing, direct artisan communication, design confirmation, consistent handcrafted quality, finished photos, and careful shipping.

Yes. You can send drawings, sketches, cabinet layouts, client inspiration, or kitchen photos, and we will help turn the project into a handcrafted copper backsplash design.

Each backsplash is handmade to order. Production takes approximately 2 weeks. Shipping takes 3–5 business days. Most orders are delivered to your door in about 3 weeks.

Yes. The price is all-inclusive and includes delivery to your door.

Natuross ships within the United States. If you are outside the US, you can order the same handcrafted copper backsplashes through our Etsy store: natuross.etsy.com.

Each backsplash is custom made to your selected size, design, and finish, so returns are not accepted unless the item arrives damaged or defective. See our return policy.

If the item arrives damaged, contact us right away with photos of the packaging and product. We will help resolve it according to our return policy.